Shipping Policy
Thank you for choosing Kumbakonam Murari Sweets! We appreciate your sweet cravings, and here’s our shipping policy to ensure a delightful experience:
Order Processing:
- All orders containing sweets are handled promptly.
- Typically, orders are processed within 1-2 business days after they are received.
Delivery Schedule:
- Orders containing sweets will be delivered every Saturday.
- To maintain the freshness of the sweets, please ensure someone is available to receive the order.
Shipping Methods:
- We rely on reliable shipping partners to ensure the timely and safe delivery of your sweets.
- Upon dispatch, you’ll receive a tracking number. Use this information to track your shipment.
Shipping Rates:
- Shipping rates may vary based on the delivery location and the weight of the order.
- During checkout, you can view the estimated shipping rates.
Shipping Restrictions:
- Currently, we only ship within specified geographic areas or countries.
- Unfortunately, we cannot deliver to P.O. boxes or APO/FPO addresses.
Damaged Shipments:
- In the unlikely event that your order arrives damaged, please contact our customer service team at info@murarisweets.com within 24 hours of receiving the package.
- Provide detailed information and, if possible, photographs of the damaged items and packaging for efficient assistance.
Delivery Timeframes:
- Tamil Nadu: Within 2–3 days.
- Kerala, Karnataka, and Andhra Pradesh: Within 3–4 working days.
- Northern regions: Within 5–6 working days.
- International: Within 5–7 working days.
For any further inquiries, feel free to reach out to us via email at info@murarisweets.com.
We’re here to make your sweet experience delightful!